Hotwire Equipment Return Policy
Community Channel
Residents with Hotwire service, be sure to check the Mallory Creek HOA Community Channel for current information. This channel is updated regularly by your Communications Committee.
On your fision remote:
→ Menu
→ Mallory Creek
→ Community Channel
→ Press arrow down to activate the slides
Technician Visit Policy
For non-Hotwire-related technician visits or for visits related to customer education on using the equipment, Hotwire charges residents a $50 fee. Educational resources on using your equipment, training videos, and FAQs are available on the Hotwire website, https://gethotwired.com/ . Onsite training and Q&A sessions are available if there is enough interest.
Voice Remote
To receive your voice remote, please call: 561.430.2882